Course Outline
In a social situation, the image you portray says a lot about you, the person. When it comes to business, your image need to represent everything that your company stands for.

Awkward introductions, weak handshakes, poor communication, sloppy attire, lack of consideration and poor table manners can negatively affect your career and business relationships.

Etiquette and protocol intelligence will distinguish you from the crowd. While this unique intelligence alone may not seal the deal for you; it will give you a leading edge between you and another competitor who is just as smart!

Who should attend
Senior managers, sales and marketing professionals, bankers, entrepreneurs and anyone who wants to impress at first sight or to stand out in today’s competitive marketplace.

What you will receive?

• More attention as this is a class for up to 25 persons only
• 4-course western executive lunch for hands-on practice
• $20 Image Mastery Voucher
• A set of relevant notes and Image guide

Course Overview
Part 1 – Corporate Etiquette

1. Social Graces & Business Etiquette

• Greetings and introductions protocol in a formal and informal setting
• Forms of address of Seniors/VIPs/Government Officials
• Business card protocol
• Proper handshakes 

2. Opening Doors of Communication

• How to Improve your small talk ability

3. Business Dining Etiquette

• Western Dining table layouts & etiquette
• Handling your silverware
• Continental and American styles of eating
• Reading the menu; understand terms like ‘aperitif’ and ‘entrée’ etc.
• Eating challenging foods - demonstrations on how to eat salads, spaghetti & de-shell prawns without using fingers

4. 4-Course Executive Business Lunch

Part 2 – Dress for Success

1. Leaving Positive First Impressions

• Importance of creating positive First Impressions  
• Beware of Image Destroyers
• Decoding dress codes – Black Tie, Formal, Lounge Suit, Business Attire, Business Casual & Smart Casual

2. Colour Me Professional

• The psychology of Colours
• Colour tips to help you create impact in your dressing
• Guiding principles to harmonizing colour
• How to use colours to project professionalism & approachability.

3. Cultivating a Professional Style

• Identify your body shape and learn to select the best fit and flattering style for Ladies
• Learn all the guidelines on jacket suits, shirts, ties & accessories for Men
• Building a professional yet cost-effective career wardrobe