Overview
This workshop is designed to provide a practical toolkit for Line Managers/Supervisors who are non-HR practitioners but have the responsibilities to manage staff at work.

Course Objectives
At the end of the program, participants should be able to:

• Understand the legal framework of employment
• Understand HRM framework, tools and processes

Course Outline
In this one day workshop, participants will learn about:

1. The Legal Framework of Employment
   • Labour legislations and their implications on employment
   • Rights and Liabilities of employers/employees
   • Contracts of employment
     
     
2. The HRM Framework
   • Setup and functions of HRM
   • HR Policies and Procedures
   • Different HRM tools
     
     
3. Managing Employee Relations
   
   
4. How to handle difficult employees
   
   
5. Disciplinary Management and Grievance Handling
   
   
6. Managing Performance
   • How to appraise staff
   • How to conduct appraisal interview
   • Use appraisal for Staff development
   • How to manage poor performers

Methodology
This one-day workshop incorporates:

• Mini lectures
• Group Discussions, Sharing and Activities
• Q & A

Who Should Attend
Line Managers and Supervisors who non-HR practitioners but have the responsibilities to manage staff at work.