Overview
The work environment is becoming more and more challenging today.  Co-workers are now more likely to come from other countries and from different cultural or ethnic backgrounds.  As humans we are guilty of jumping to conclusions about other people’s motives or attitudes, hence a certain amount of conflict is inevitable. However, if we do not address this conflict at its buds, it becomes counterproductive and affects the morale of all at work. This workshop aims to equip participants with the skills to settle personality clashes at work and to get along with others.

Course Objectives
In this workshop, participants will be able to:

• Identify and understand the changing demography of today’s workforce
• Use truths we already know to help us get along with others
• Learn how to co-operate  and improve relationships with their peers

Course Outline
In this workshop, participants will learn:

1. How truth and trust can eliminate most co-worker conflicts
2. How to earn the respect of co-workers
3. How to understand and co-operate with different work styles
4. How not to take criticism personally
5. How to motivate and support each other at work

Methodology
To anchor the learning and winning behaviour, the workshop incorporates:

• Mini lectures
• Applicable industry examples
• Interactive group discussions and activities

Who Should Attend
Supervisors, Officers, Executives, Managers and any co-workers who needs people skills to resolve differences at work.